Verifies the guests phone number, email address, or if all information is accurate and updates the information when necessary.Distribute, redeems and verifies promotional items in accordance with specific promotion guidelines with enthusiasm.Implements fun on the floor with bus arrivals, promotions, special events/check-ins, drawings and other promotions.Maintain working knowledge of casino, including but not limited to hours of operation of casino, restaurants, and other amenities and responds to guest questions regarding the same.Maintain and safeguard the confidentiality of guest/player information Discuss confidential customer information only with appropriate department and division heads.Enrolling/reprinting of Rush Rewards Club cards, explanation of benefits and promotions.Cage, Rush Rewards, Promotions, PBX and Gift Shop. Provides a high level of guest service while adhering to established department and property policies and procedures while working in the following areas.
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